Why Choose this course
Delegates will gain a broader understanding of the management / supervisory role. This practical workshop covers crucially important topics such as the dynamics of supervision, interpersonal effectiveness, workplace communication, motivation, and conflict management.
What did other people say?
What does this course cover?
- Understand and demonstrate the various types of behaviour that facilitate effective supervision of Procurement and Supply Chain activities, including supportive, accommodative, and directive behaviour
- Deal with poor performance and complaints: guidelines on dealing with unacceptable behaviour and demonstrating understanding through role-play/feedback sessions based on Procurement and Supply Chain case studies
- Understand the various management styles and recognise your personal style
- Apply the role of supervisor as a business manager dealing with planning, organising, leading, and controlling
- Understand and apply performance management processes, including components of performance, the 7 levels of work and how to deal with poor performance
- Understand macro and micro environments
- Manage change and the resistance to change
- Participative management: delegating and encouraging suggestions
Is this course for me?
Career roles we recommend this course for
- Chief Procurement Officer (CPO)
- Supply Chain Manager / Director
- Procurement Team Lead
- Senior Contracts Administrator
- Head of Procurement / Director of Procurement
- Senior Procurement Manager
- Procurement Manager
Your course facilitator
Commerce Edge
Commerce Edge has been a leading provider of World Class Procurement and Supply Chain training since 2001. We have trained hundreds of public and private sector organisations and over 10,000 individuals on various aspects of World Class Procurement, Logistics, Operations and Planning in the context of the wider Supply Chain.
