Introduction to Supplier Relationship Management (2 Days)

Work collaboratively with suppliers and assist them in identifying those suppliers that are vital to the success of their organisation and how to maximise the potential value of these relationships

DATE

6 August 2026 - 7 August 2026

CLOSING DATE FOR REGISTRATION

COURSE VENUE

Online

COST

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WHY CHOOSE THIS COURSE

Managing suppliers effectively requires far more than just checking in on delivery dates. True Supplier Relationship Management (SRM) is a structured, strategic business process that aligns your vendor capabilities with your corporate goals.

This practical 2-day introductory workshop breaks down the complexities of SRM into actionable steps. You will learn how to move past adversarial, price-only discussions and adopt a collaborative approach that secures supply lines, fosters innovation, reduces total cost of ownership, and turns strategic suppliers into a competitive advantage for your business.

The Commerce Edge Introduction to Supplier Relationship Management (SRM) course is a practical 2-day training program designed for procurement professionals looking to optimize vendor performance. The curriculum covers essential SRM pillars including supplier segmentation, risk management, collaborative innovation, governance frameworks, and the deployment of supplier scorecards, KPIs, and SLAs to maximize long-term contract value.

WHAT DID OTHER PEOPLE SAY?

WHAT DOES THIS COURSE COVER?

  • The nature of the buyer / supplier relationship and the skills required to manage supplier relationships effectively
  • Various supply models for evaluating the required relationship with a particular supplier depending on the supply relationship, your organisation's product and service offering, the level of competition and collaboration in the relationship and the impact of stakeholder requirements on the purchasing decision
  • The role and importance of strategic supplier relationship management (SRM) with international suppliers
  • The SRM team’s responsibilities and review a list of key responsibilities
  • The cross-functional team’s involvement in SRM and identify the roles of seven different disciplines in this process
  • The different management practices of implementing SRM. Which SRM practices should be avoided during the term of a contract?
  • The different contract types associated with the different positions on the buyer/supplier continuum

IS THIS COURSE FOR ME?

Career roles we recommend this course for:

  • Contract Managers
  • Purchasing Clerks
  • Buyers
  • Procurement and Supply Chain Managers
  • Senior Buyers
  • Operations Managers
  • Supervisors and Team Leaders
  • Human Resources Managers
  • Management Consultants

YOUR COURSE FACILITATOR

Commerce Edge

Commerce Edge has been a leading provider of World Class Procurement and Supply Chain training since 2001. We have trained hundreds of public and private sector organisations and over 10,000 individuals on various aspects of World Class Procurement, Logistics, Operations and Planning in the context of the wider Supply Chain.

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